Frequently Asked Questions (FAQ)

How long does delivery take?

Orders are delivered within 24–72 hours after order confirmation.

How much does shipping cost?

• Tirana: 200 ALL
• Other cities in Albania: 300 ALL

Do you deliver throughout Albania?

Yes, we deliver to all cities and regions across Albania.

How can I track my order?

Once your order has been dispatched, our delivery partner will contact you regarding the delivery status and timing.

Can I change or cancel my order?

If your order has not yet been shipped, please contact us as soon as possible and we will do our best to assist you.

What payment methods do you accept?

We currently accept Cash on Delivery (COD) and any other payment methods available at checkout.

What if I receive a damaged or incorrect item?

Please contact us within 48 hours of receiving your order, and we will help resolve the issue as quickly as possible.

Do you accept returns?

Yes. Items can be returned according to our Returns Policy. Products must be unused and returned in their original condition.

How can I contact Two Muses?

You can reach us through our contact form, social media channels, or by email. We are happy to help with any questions regarding your order.

Are all products in stock?

We make every effort to keep our inventory up to date. If a product is temporarily out of stock, the estimated delivery time will be clearly displayed on the product page. Should an item become unavailable after an order is placed, we will contact you promptly with an alternative solution or a full refund.